Emergency
Detected a gas leak or experienced a power outage?
Smell Gas or Experience a Power Cut?
Contact Our 24/7 Emergency Support Team
For immediate assistance, call us at 03300880161
Gas Emergencies
If you suspect a gas leak, call the National Grid’s 24-hour emergency hotline at 0800 111 999 immediately. Follow these safety steps:
- Never smoke or use open flames
- Never operate electrical switches
Always:
- Ventilate the area by opening doors and windows
- Turn off the gas supply at its main source
- Report the leak immediately to the National Grid
| Local Network Operators | Phone Number | MPAN First 2 Digits |
|---|---|---|
| Eastern Power Networks plc | 0800 783 8838 | 10 |
| Western Power Distribution (East Midlands) plc | 0800 056 8090 | 11 |
| London Power Networks plc | 0800 028 0247 | 12 |
| SP Manweb plc | 0845 272 2424 | 13 |
| Western Power Distribution (West Midlands) plc | 0800 328 1111 | 14 |
| Northern Powergrid (North East) Limited | 0800 668 877 | 15 |
| Electricity North West Limited | 0800 195 4141 | 16 |
| Scottish Hydro-Electric PD Ltd | 0845 300 999 | 17 |
| SP Distribution plc | 0845 272 7999 | 18 |
| South Eastern Power Networks plc | 0800 783 8866 | 19 |
| Southern Electric PC plc | 0800 072 7282 | 20 |
| Western Power Distribution (South Wales) plc | 0800 052 0400 | 21 |
| Western Power Distribution (South West) plc | 0800 365 900 | 22 |
| Northern Powergrid (Yorkshire) plc | 0800 375 675 | 23 |
Remember: Safety is a priority! For any gas or electricity emergency, don’t hesitate to reach out to the right authorities for quick support.